Please check here for details.

※It will be closed. Business hours are different during the year-end and New Year holidays.

A public wireless LAN connection service using Wi-Fi compatible devices is available in the hall.

How to use Wi-Fi
Open the Wi-Fi setting screen with your smartphone, etc.
SSID : Connect to "atPARCO".

After agreeing to the terms and conditions that are automatically displayed after connecting to "atPARCO"
Tap "Connect to Internet" on the screen that appears next.

You can use the Internet for 60 minutes at a time x 3 times a day (up to 3 hours / day).

※There are some areas where it is difficult to connect. Thank you for your understanding.

In addition, Wi-Fi service that can be used inside the building

Japan Connected-free Wi-Fi (smartphone app)
You can use it by launching the app and tapping the connection to Wi-Fi.

<For customers with children>

●Toilet with baby seats
Multipurpose toilet: B2F・B1F・2F・3F
Men: 3F・5F・９F
Women: B2F・B1F・2F・3F・5F・7F・8F・9F・10F・11F・13F・14F

●Toilet with baby keep
Multipurpose toilet: B2F・2F・8F・9F・11F・13F・14F
Men: B2F・B1F・3F・5F・7F・8F・9F・10F・11F・13F・14F
Women: B2F・B1F・2F・3F・5F・7F・8F・9F・10F・11F・13F・14F

●Parent-child toilet
Men: 9F
Women: 9F

<Multipurpose toilet (with ostomate function)>

B2F・B1F・2F・3F・5F・8F・9F・11F・13F・14F

(This is a toilet for people with physical disabilities, pregnant women, and those coming with a stroller.)

●With multi-purpose seat

8F・9F・11F・13F・14F

<To customers with children>

●Baby room (nursing room)

Women's Toilet: 5F・9F

●Stroller
Baby strollers can be rented free of charge at the information counter on the 1st floor.
(Approximately 1 month to 48 months after birth)

<Information on Toilet>

●Toilet with baby seats
Multipurpose toilet: B2F・B1F・2F・3F
Men: 3F・5F・９F
Women: B2F・B1F・2F・3F・5F・7F・8F・9F・10F・11F・13F・14F

●Toilet with baby keep
Multipurpose toilet: B2F・2F・8F・9F・11F・13F・14F
Men: B2F・B1F・3F・5F・7F・8F・9F・10F・11F・13F・14F
Women: B2F・B1F・2F・3F・5F・7F・8F・9F・10F・11F・13F・14F

●Parent-child toilet
Men: 9F
Women: 9F

We have introduced "Oi Tr", a service that provides free sanitary napkins.

Can be used in the women's toilet in the hall.

■Installation location
Part of women's toilets on the 2F, 3F, 5F, 9F, 10F, 11F, and 13F

※The OiTr (Oiter) sign is posted in the private room. Please refer to it when you use it.

In order to use this service, you need to download a dedicated application.

Click here to download the dedicated app.

・Powder Room B2F/Women's Makeup Room

・Powder corner 3F, 5F, 7F / women's dressing room 

・Fitting Room 5F/Women's Makeup Room

・Fitting board

B2F, B1F, 2F, 3F, 5F, 7F, 8F, 9F, 10F, 11F, 13F, 14F / women's dressing room

＜ATM＞

ATMs (Seven Bank) are available on the 6th floor.

<About fixing>

Please use the following stores for repair and lengthening of clothes, and repair of shoes and bags.
5F Shinsaibashi REFORM

<AED (Automated External Defibrillator)>
AEDs (automated external defibrillators) are available at this facility on the 1F, 4F, 8F, and 13F. In case of emergency, please speak to your local staff.

[About Shinsaibashi Parco contract parking lot]

NPC Nishishinsaibashi No. 1 Parking and NPC Nishishinsaibashi No. 2 Parking 

<Price> 
The first hour…Every 30 minutes after 600 yen (tax included)…300 yen (tax included)

<Usage time> 
10:00~24:30　※The parking lot itself is open 24 hours a day
NPC Nishishinsaibashi No. 2 Parking Electric Vehicle EV charging stand (charged, some models cannot be used)

<Park Purchased Parking Service>
Purchased 8,000 yen (tax included) or more and less than 30,000 yen (tax included) 2 hours free
Purchase 30,000 yen (tax included) or more free for 3 hours
※After that, 300 yen every 30 minutes
※Tax-included amount and multiple stores can be combined　※Parco and Daimaru stores can be combined

※For paid exhibitions and events held at PARCO GALLERY, SPACE14, etc., only the purchase price for merchandise is eligible for parking services. Admission is not applicable.

※Purchases and charges of cash vouchers and prepaid cards are not covered by the parking service.

※If you use THEATUS Shinsaibashi on the 12th floor, it is as follows.

・Only the amount charged at the time of seat selection is eligible for the service (for the amount stated on the face of the ticket)
・The service with a reserved seat ticket is limited to the day of the viewing. (Reservation dates are not eligible.)
・Tickets that do not require payment at the time of seat selection, such as Mubichike, AC tickets, and free appreciation tickets, are not eligible.
・Purchase receipts such as food, drinks and goods are also included in the service.

<How to use>
When you return, please present your parking ticket and purchase receipt or movie ticket to the staff at the counter on the first floor of the parking lot building.

We will proceed according to the purchase price.
※However, only when the usage time is from 9:30 am to 00:30 am the following day. Please note that from 00:30 am to 9:30 am, Parco Daimaru's customer service will not be applicable.

<Vehicles that can be entered>
・Vehicles with a body height of 180 cm or less can be used in NPC Nishishinsaibashi No. 1 Parking.
・Vehicles with a body height of 205 cm or less can be used in NPC Nishishinsaibashi No. 2 Parking.

<PARCO Point Member Limited Service>

[Weekday limited] Purchases of 50,000 yen or more (tax included, can be added) for Pokepal payment at Shinsaibashi PARCO, and up to 5 hours service up to 2 hours in addition to the usual 3-hour service.

When you return, please present your parking ticket and purchase receipt or purchase history screen at the Parco Information Counter on the 1st floor.

※The service will be available during the opening hours of the Parco Information Counter on the 1st floor (10:00 to 20:00).

※Purchases on Hermes, Gucci and 8F are excluded.

※This project is subject to change or cancellation without notice.

※As of February 29, 2024, PARCO Point Service through credit card payment has been discontinued. 
In accordance with the above, PARCO Saison counters and Credit Saison cash dispenser machines have been closed. 
Please refer to the following link for details. 
https://point.parco.jp/new-parcocard/ 

[About bicycle parking lots]

Shinsaibashi PARCO Bicycle Parking (4F)

You can park 276 bicycles and 17 motorbikes and large bicycles.

<Price>

・Free for 3 hours after parking on both upper and lower bikes

[Upper] 100 yen up to 12 hours after bicycle parking, 50 yen every 6 hours thereafter

[Lower] 150 yen up to 12 hours after bicycle parking, 50 yen every 6 hours thereafter

・Free up to 3 hours moped 200 yen up to 12 hours, 50 yen every 6 hours thereafter

※QR code payment is possible.

Available payment method: PayPay, LINE Pay, au PAY, Mel Pay, Pay ID
 

<How to use> 

There is an elevator for the bicycle parking lot along Daiho-ji Temple Street outside the 1st floor, so please board the bicycle there and go up to the 4th floor.
※Depending on the size, some bicycles may not be available.

<Entry/out time> 
5:00～25:00

Daimaru Bicycle Parking Lot (Main Building MB1F)
<Price> 
・Up to 3 hours of bicycle Free up to 12 hours after 150 yen 50 yen every 6 hours
・Up to 3 hours of moped Free up to 12 hours 200 yen After 50 yen every 6 hours

<How to use> 
Please come from Shimizu-dori side on the 1st floor.

<Entry/out time> 
5:00~25:00

Please use a cart or carry bag that does not show your pet's face when accompanied.
However, restaurants and cafes are not allowed to enter.
In addition, there are some stores that cannot be accompanied, such as food handling stores.

※Guide dogs, service dogs, and hearing dogs can be accompanied by the facility.

<QR code payment available at Shinsaibashi Parco>
・PayPay
・LINEPay
・Rakuten Pay
・auPay
・Mel pay
・d Payment
・ALIPAY
・WeChatPay

※Please note that it may not be available at some stores.
<In the case of payment by electronic money code payment above>
Even if the payment method (credit card) registered in code payment and electronic money is Daimaru Matsuzakaya Card or Saison Card, the payment method (credit card) is registered in code payment and electronic money. 
・Parco Points are not eligible for grant or use. ※Pokepal payment is applicable 

・It will not be added to the total amount used this year to go to the premium stage. ※Pokepal payment is applicable 
・There are some shops that cannot use code payment. Thank you for your understanding. 

<Electronic money available at Shinsaibashi Parco>
・QUICPay
・QUICPay+
・iD
・Suica
・PASMO
・Kitaca
・TOICA
・manaca
・ICOCA
・SUGOCA
・nimoca
・Hayakake
※"PiTaPa" is not available.
※Please note that it may not be available at some stores.

<Main gift certificates and gift cards available at Shinsaibashi Parco> 
[Things with change]
Parco gift certificate, national department store common gift certificate, Daimaru gift certificate, Daimaru gift certificate, Matsuzakaya gift certificate, Matsuzakaya gift certificate, delivery card, gift certificate issued by Seiyu, Daimaru shopping bond
Jeff Gourmet Card (only used at restaurants and cafes), Credit Saison Gift Certificate 
※Shinsaibashi Parco does not sell Parco gift certificates.
※Gift certificates common to department stores nationwide are not available at Ichihata Department Store, Marusho, Matsubishi, Ueno Department Store, Oguroya, Omuta Matsuya, Marushin, Miyakonojo Daimaru, Suwa Marumitsu, Nakasan, Kokura Tamaya, Fukuoka Tamaya, Onuma, Nakaai, Fujimaru, and Plantan Ginza.

※Daimaru gift certificates and Daimaru shopping bonds, gift certificates issued by Tottori Daimaru cannot be used.
※There is no sale of gift certificates common to department stores nationwide, Daimaru gift certificates, and Matsuzakaya gift certificates.
※There are some shops and products that are not eligible. Please check at the store.
※The use of Seibu Department Store gift certificates and gift cards has ended on August 31, 2006.

※ The use of JTB Nice Shop ended on August 31, 2022.
[No change]
JCB, VISA, UC, Mitsubishi UFJ Nikos (DC, MC, NICOS, UFJ, UFJNICOS), American Express, Diners

The following services are available for overseas customers.

●Duty-free service is available. 
※The tax exemption procedure is different at the shop. For more information, please contact each shop.

※In some shops, the tax exemption counter is required. The duty-free counter is located on the 9th floor of the Daimaru Main Building and the 4th floor of the Daimaru South Building.

●You can pay with Alipay and WeChat.
※Please note that some stores become the exclusion.

●You can pay by UnionPay Card.
※Please note that some stores become the exclusion.

●You can use credit card payments in your own currency.

●SMART EXCHANGE (foreign currency exchange machine) is available on the 6th floor.

As of February 29, 2024, PARCO Point Service through credit card payment has been discontinued.

In accordance with the above, PARCO Saison counters and Credit Saison cash dispenser machines have been closed.

Please refer to the following link for details.

https://point.parco.jp/new-parcocard/

Parco Points are points that can be earned and used for shopping at Parco nationwide.

Points can be earned by registering and using Pokepal payment or exchanging coins accumulated in the application, and can be used for 1 point = 1 yen. 。

※Some shops / items that are not eligible for point grant / use.

Click here for a list of shops that are not eligible for point grant or use.

As of February 29, 2024, PARCO Point Service through credit card payment has been discontinued.

In accordance with the above, PARCO Saison counters and Credit Saison cash dispenser machines have been closed.

Please refer to the following link for details.

https://point.parco.jp/new-parcocard/

Please contact the information center on the back of the card if you have any inquiries about credit cards after the end of business.

・Procedures (applications, changes, etc.) for Saison Cards, Former PARCO Cards, etc.
・Acceptance of overseas travel insurance, non-life insurance, life insurance, etc.
・Information on driver's license acquisition plans
・Member's Loan Information

[Inquiries regarding the former PARCO Card]
Please contact the information counter on the back of the card.
0570-064-133
※If you are using an international or IP phone, please call 03-5996-1111 or 06-7709-8000.
※24-hour automatic voice reception (9:00 to 17:00 Operator-compatible 1/1 off)
Delivery of lost or stolen PARCO Cards
0570-064-107 (24 hours a day, 7 days a week)
※We cannot accept requests other than loss or theft.
※If you are using an IP phone, call 03-6688-8000 or 06-7709-8086.

Some stores are not eligible for Daimaru Matsuzakaya member store points.

Click here for a list of shops that are not eligible for QIRA Points.

There are some shops that are eligible for Daimaru Matsuzakaya Points.

Click here for a list of shops eligible for Daimaru Matsuzakaya Points